Getting Started

Your guide to setting up and using ReuseApp

1

Create Your Account

Sign up with your organization details, verify your email, and set up your profile in just a few minutes.

2

Configure Your Workspace

Set up custom fields, invite team members, and configure forms to match your organization's workflow.

3

Start Managing

Begin adding clients and equipment, track distributions, and generate reports for your funders.

Account Setup
Step 1

Account Setup

Create your organization account and get started in minutes

Creating Your Organization Account

Click "Sign Up", select your organization type, and provide your organization's name, EIN, and contact information.

Setting Your Organization Profile

Complete your profile with logo, mission statement, billing information, and service configuration.

Inviting Team Members

Go to Settings → Team Management to invite your team and assign roles (Administrator, Manager, Member, Viewer).

Configuration
Step 2

Configuring Your Workspace

Customize ReuseApp to match your organization's workflow

Navigate to Admin → Custom Fields to define field configurations like diagnosis types, referral sources, and equipment categories. Create reusable dropdown options for consistency across your platform.

Go to Admin → Form Builder to create client intake forms. Drag and drop fields, set validation rules, configure conditional logic, and activate your form template.

Control access with role-based permissions: Administrators (full access), Managers (manage clients/equipment/reports), Members (create and view clients), and Viewers (read-only access).

Key Features to Get Started

Everything you need to manage your medical equipment reuse program

Client Management

Add clients, record intake information, track equipment distributions, and manage notes and communications all in one place.

Equipment Inventory

Set up equipment categories, add items to inventory, track status (available, in use, in refurbishment), and manage the complete lifecycle.

Equipment Matching

Search available inventory by equipment type, check condition and suitability, record distributions, and schedule follow-ups.

Reports & Analytics

Generate custom reports for funders, view dashboard metrics, create grant compliance reports, and export data in multiple formats.

Security & Privacy

Data encryption, HIPAA-compliant infrastructure available, role-based access controls, audit logs, and two-factor authentication.

24/7 Support

Access help center articles, email support, phone support for Enterprise plans, and live chat during business hours.

Pro Tips

Best Practices for Success

Follow these guidelines to get the most out of ReuseApp

Data Entry Standards

Use consistent naming conventions, complete required fields immediately, add detailed notes for complex situations, and update information promptly.

Regular Maintenance

Review and reconcile inventory monthly, update client contact information quarterly, audit access logs regularly, and backup critical data.

Team Training

Schedule initial training for new team members, provide role-specific materials, establish data entry standards, and review privacy protocols regularly.

Support

We're Here to Help

Get the support you need to succeed

Help Center

Access comprehensive articles, video tutorials, and FAQs covering all features.

Email Support

support@reuseapp.com
Get responses within 24 hours on business days

Phone & Live Chat

Enterprise plans include phone support and live chat during business hours.

Next Steps

  1. Complete your organization profile and custom field setup
  2. Invite your team members and assign appropriate roles
  3. Create your client intake form and equipment categories
  4. Import existing data (contact support for assistance)
  5. Train your team on the platform
  6. Begin recording new clients and equipment
  7. Generate your first report and share with stakeholders
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